Terms & Conditions
SHIPPING & DELIVERY
All products are shipped within the time stated at the top of the site once your fabric selection is in our hands. If applicable, tracking will be provided. The Simple Stitch cannot be held liable for any orders shipped to incorrect addresses provided by the customer. The Simple Stitch uses a separate shipping company for our goods. This means that upon shipping, the risk of loss passes to this shipping company. You may also request shipping insurance at your own cost which will be invoiced separately. If you receive a shipping confirmation, but you do not receive your goods in a timely fashion, please contact the shipping company for further details. If the shipping company is unable to help, please contact us and we shall try to help. The Simple Stitch cannot be held liable for any inconvenience that is caused by delays that are from the shipping company. This could include (but is not limited to) the courier re-directing a parcel to an incorrect address, or being unable to find a customer address. Unless otherwise stated, shipping dates are not guaranteed and should not be relied upon.
PRICING, PAYMENTS, AVAILABILITY
Prices, orders & bills are displayed in USD. These prices are subject to change without prior notice. If a fabric selection is not made at the time of ordering, you will have 30 days to decide. After the 30 days, your order will be considered void and will not be refunded. Our website only sells to individuals who can pay with debit or credit cards. We accept no other method of payment, such as cash, check or postal order. After payment has been received, you will be sent an email from us acknowledging your order. Please note that this does not mean that the order has been accepted or that we are guaranteeing supply. Your order constitutes an offer to us to buy an item. All orders are subject to acceptance by us. If we do not accept your order, we will refund payment via the original payment method. Please note, however, that custom orders cannot be cancelled or refunded once accepted.
Please note that colors may appear different depending on the settings of your monitor and operating system. Color reproduction of products is as close as the graphic design process allows. All reasonable efforts are made to ensure that products on the website are up to date and accurate. Designs may be changed and improved without prior notice. Illustrations are not binding.
We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also may collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
We may have a financial relationship with some of the merchants I/we mention. From time to time, my/our blog posts and pages may contain affiliate links, which means I/we may get compensated/earn a commission at no extra cost to you if the affiliate links are utilized to make a purchase.
Our content, including the advice we provide for educational purposes and the opinion I/we express on products, services and merchants is not influenced in any way by advertisers or affiliate partnerships and the integrity of my/our content is in no way compromised by such financial relationships.
We only affiliate with products, services, and merchants that we believe will provide value to my/our readers. We only endorse products, services and merchants that I/we have personally used/tested and consider of the highest quality standard. It remains solely your personal responsibility to conduct your own investigation to determine whether to purchase an affiliate product or service. You will not rely on any recommendation, reference, or information provided by me/us and I/we cannot be held liable or responsible for any damages resulting from your purchase.
We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for me/us to earn fees by linking to Amazon.com and affiliated sites.